Troubleshooting Cable Modem Problems and FAQs

This guide is about troubleshooting cable modem problems and answering popular modem questions.

Technology can be so confusing, and modems are definitely a device that can seem more complicated than it is. 

Don’t worry! We’re going to answer a few of the largest questions you may have with regard to your modem. Let’s take a look.

Troubleshooting Cable Modem Problems and FAQs

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What is a Good Mbps for Gaming? Network Tips

If you are a gamer, you would like to know the best Mbps for gaming. 

This is because a good Mbps will ensure you enjoy playing your favorite video game with ease. 

In addition, good Mbps determines the performance of online gaming.  

Mbps is megabits per second. Hence, this is your broadband speed. 

And the more bits you have, the faster your internet connection. 

However, for gaming, the Mbps can differ from one game to another.

Nevertheless, it is so easy to tell the specific requirements for the gadget you are using. 

When you identify the speed that a gadget needs and its signs when the speed is slow, you can be able to choose the right modem for gaming. 

Various gaming devices include PS4, PC, Xbox, Switch and others. 

Hence, make sure you pick the right speed for your gaming device.

Apart from the device you are using, other factors that determine a good Mbps for gaming are ping, lag, and latency. 

All these relate to internet speed; By checking the above factors, you will have good Mbps for gaming.

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How to Install a Cable Modem: For Beginners

If you are a beginner, and you have never installed a cable modem before, you may want to do it the right way. 

Happily, installing a cable modem is simple, fast, and you might not need installation skills to do it. 

All you need is to connect a few cords and the modem will be running smoothly. 

In most cases, it takes 20 to 30 minutes for the whole process to be complete.

The first step is to confirm that your cable modem can work with your Internet service provider. 

Hence, ensure your ISP approves the modem. 

The next step is to select the cable outlet and find the modem placement. 

Once you are through with the steps, you can now connect the cables.

However, before you connect, make sure the package is complete. 

Go through the manual and check out all the accessories to avoid disappointments. 

If everything is perfect, you can attach the cables; There is a coaxial cable and the power cable. 

Connect them and then to a router; After attaching them, everything should work properly.

If it is not working, check the cables and the setting to confirm whether you have attached them correctly. 

If they are all attached properly, but the device is not working, contact your ISP or the modem manufacturer.

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How to Test a Modem

How to Test a Modem for Network Trouble

There are various assessments on how to test a modem for network problems. 

However, it is important to note that a new modem needs time and patience for it to work properly. 

If it feels as if you’re not getting the value for your money, there are some tests you can perform.

The first test is using your internet; When you have connected everything, open the Internet browser to check whether things are working. 

If the Internet cannot pull out something, you need to perform another test. 

The next test is to perform a diagnostic test; This test may show hidden problems.

Once you determine the problem, there are various ways you can solve them. 

In most cases, rebooting the device can help to resolve the issues. 

Unplug the gadget for a few seconds and then plug it back. 

However, if you cannot resolve the network issue, you may need to engage your Internet service provider.

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How to Tell if Your Cable Modem Is Bad

When troubleshooting cable modem problems, a defective modem is hard to identify.

Because of several problems associated with modems, many gamers cannot tell whether their cable modems are bad.

This is because there are several things that determine whether the modem is bad.

If you suspect that your cable modem is not all right, several steps can help you identify whether the gadget is bad.

The first step is checking the diagnostics; Here, you will see various issues and how you can troubleshoot them. 

Since most modem problems are the same, rebooting it can get it back to work. 

We advise you to reboot your modem from time to time to give it a fresh start.

The other issue that might make your cable modem not to function is outage or bill error. 

When your device goes off suddenly, check with your internet service provider.

Also, you might need to check your cables to ensure they are all working properly. 

If you cannot identify the main issue with your modem, then you may need to contact your internet service provider. 

Also, there is a possibility of replacing the device if it is bad.

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How to Speed Up a Modem for Blazing Performance

Many gamers are always looking for ways to speed up their modems.

Happily, there are many methods on how to enhance the performance of your network. 

But before you make any changes, it is wise to carry out a speed test. 

This will help you know where to start and the best part to enhance.

The first area to consider is your  ISP plan; You need to verify your plan’s speed to ensure you are getting the best. 

If you feel the plan is not the best one for you, you can always change. 

The other way to enhance performance is to look for viruses.

If you have noticed that the performance of your device has suddenly reduced, viruses might be at work. 

Hence, consider having strong anti-virus software; The other option is making sure that everything is plugged correctly. 

You can unplug and re-plug all cables to ensure everything is attached properly.

Also, you are recommended to reboot the device regularly to give it a fresh start.

If you have tried the above ways but there is no improvement in performance, then you may be forced to get a new modem.

A new modem will ensure you get better speed, more value, and fewer problems while playing your favorite video game.

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External Resources, Cable modem router troubleshooting tips. Retrieved on 8/17/2020.

Last Updated on January 8, 2021 by Tony

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