ARRIS Surfboard SBV3202 Cable Modem (32×8) has trouble with the voice service.

Having a modem in your home can make life easier; You will enjoy online gaming, watching YouTube videos, or browsing with ease. 

You can also connect all your home gadgets to the Internet; However, there are several modem brands on the market. 

This can make it hard for you to pick the best for your needs; Also, there are several features you need to consider before you pick one for your home or small office. 

One of the most recommended cable modems is ARRIS Surfboard SBV3202 Cable Modem (32×8).

ARRIS Surfboard SBV3202 is a well-known modem that’s found in homes and small offices. 

It is preferred by several people because it’s certified to work with Xfinity internet and voice service. 

But you cannot use it with any other internet service provider; The device is affordable and a good one for someone who wants a reliable modem for home use. 

The device has some weaknesses; So, to help you make an informed decision concerning ARRIS Surfboard SBV3202 (32×8) Docsis 3.0 Cable Modem, here is the product review.

Who uses the ARRIS Surfboard SBV3202 (32×8) Docsis 3.0 Cable Modem?

ARRIS Surfboard SBV3202 Cable Modem (32×8) works with Xfinity internet and voice service.

Hence, if you are looking for a reliable modem compatible with Xfinity internet, this might be your choice.

It works with Xfinity internet plans of up to 400 Mbps; When you purchase this cable modem, you will save on rental internet monthly fees.

However, there are several issues when using ARRIS Surfboard SBV3202 modem.

The modem can randomly shut down; According to several users, the product stops working after several months of usage.

Also, you need to keep rebooting it to ensure it works.

The other weakness associated with the device is that it can only work with Xfinity. 

This means you cannot purchase the device if you are using a different internet service provider.

What are they including in the ARRIS SBV3202 box?

ARRIS Surfboard SBV3202 Cable Modem is a cable modem that provides awesome service. 

The package contains a well-designed modem that you can use in your house or small office.

It is a good device for work tasks or entertainment purposes; The setup is easy and does a good job even when connected to several gadgets.

Nevertheless, you might find Xfinity or the phone does not work.

According to the users, there are constant issues with the voice or the Internet provider. 

This can be so frustrating when downloading important files or using the voice service.

Overview of features

ARRIS Surfboard SBV3202 is a great modem that is not expensive; But it is only certified to work with Xfinity and not any other internet service provider.

For fast high-speed internet connection and a reliable signal, you can consider ARRIS Surfboard SBV3202 Cable Modem (32×8).

It supports cable internet only but has a port for a connection to a Wi-Fi router; Also, it has 2 telephone ports for the Xfinity voice service.

When purchasing this product, your rental internet fees will drop significantly. 

It is a reliable modem that is a perfect solution for home and small offices. 

The setup is simple and does not take a lot of time; Also, you can get backup batteries to ensure you do not lose an Internet connection in case of a power outage.

How to install the modem

The ARRIS Surfboard SBV3202 Cable Modem (32×8) installation is easy, straightforward, and quick. 

Even though it might take some minutes or hours before Xfinity responds, the setup does not take a lot of time.

They certify the modem only with Xfinity; Hence, you cannot use it with other internet service providers. 

It is a reliable device that comes with a 2 year warranty; Hence, you can use the modem without worrying.

Alternative Products

They design most cable modems for home and small office use. 

And with ARRIS Surfboard SBV3202 Cable Modem (32×8), it can work well in your home or office. 

If you love online gaming, streaming movies or browsing the Internet when at home or office, this might be a good device for you.

It is affordable and helps you eliminate rental monthly internet fees;However, there are several weaknesses associated with the product.

According to several users, the modem keeps disconnecting; Hence, you might be forced to keep rebooting it to ensure it connects you. 

Also, the cable modem may not last more than a year. 

This is very disappointing for people who want to make a long-term investment. 

So, due to these and other shortcomings, it might be a good idea to consider alternative products. 

Fortunately, there are many products you can check.

One device to check is ARRIS SURFboard SB6141 8×4; This is a simple cable modem that is made for home or office use.

The speed and the performance are amazing and you can use it for online gaming, downloading, surfing, uploading, and streaming. 

Thus, if you want a simple cable modem that will ensure it connects all your family members to the Internet, consider ARRIS SURFboard SB6141 8×4.

The other alternative product to consider is NETGEAR Nighthawk Cable Modem WiFi Router Combo with Voice C7100V.

This is another device simple to set up and a reliable one; You can purchase it for home or office use. 

Performance and speed are excellent; Although it has a few drawbacks, you can compare it with TP-Link DOCSIS 3.0 (16×4) High-Speed Cable Modem to ensure you pick a good router.

Bottom Line

ARRIS Surfboard SBV3202 (32×8) Docsis 3.0 Cable Modem is a reliable device to use at home or office. 

It has incredible speed and a good one for online gaming or streaming movies at home.

However, there are three problems with this modem.

Faulty-The cable modem may not last for more than a year.

It’s a good idea to monitor the modem for the first three months.

Internet Signal-Users complained that they experienced Internet drops with this device.

Once the modem loses signal, you might have to reboot it to make it work.

Customer Service-A few buyers complained that customer support was not helpful.

Would I buy this modem? Yes, but I would purchase a warranty for a year in case I get a lemon.

Also, this cable modem does not bring WiFi capabilities, users need to purchase a router.

Is this modem performing well? Give us your opinion by leaving a comment below.

External Resources

Arris.com, Home Page. Retrieved on 8/18/2020.

Last Updated on August 18, 2020 by Tony