ARRIS Surfboard SB6183 Cable Modem 686 Mbps: Review

ARRIS Surfboard SB6183 Cable Modem 686 Mbps is blazing fast, but it gets hot.

When planning to purchase a cable modem, you need to ensure that you have the best. 

Happily, today there are many modems on the market you can have for your home or office use. 

But picking the right one might be a challenge; This is because every device has its own strengths and weaknesses. 

One of the most viewed cable modems is ARRIS Surfboard SB6183 Cable Modem 686 Mbps.

An Affordable Modem

ARRIS Surfboard SB6183 (16×4) DOCSIS 3.0 Cable Modem is an effective modem that is not expensive. 

Therefore, when searching for an affordable device that is reliable and powerful, you can consider ARRIS Surfboard SB6183.

Many people prefer it because it is compatible with several providers and a perfect one for HD streaming and gaming.

Nevertheless, there are some shortcomings for this device. 

So, to help you make an informed decision, here is the product review of ARRIS SB6183 modem.

Who can use ARRIS Surfboard SB6183 Cable Modem?

ARRIS Surfboard SB6183 (16×4) DOCSIS 3.0 Cable Modem is a modem made for home use. 

Whether it is the gaming or streaming music and videos, this is one of the best modems you can have. 

With the modem, you can stop spending money on rental fees. 

For a cable internet speed plan of up to 300 Mbps, ARRIS Surfboard SB6183 (16×4) DOCSIS 3.0 Cable Modem is the best choice.

Since it is a DOCSIS 3.0 cable modem, this means its speed is faster than many other modems on the market. 

You can use it at your home or small office to share files, download documents, and upload large files.

However, not every user is happy with the modem for usage; The device can become very hot.

This means that when streaming videos or playing games, the device can reach hot temperature.

Another issue is that the device may drop signals several times a day; This is very frustrating to for users.

What’s in the box?

ARRIS Surfboard SB6183 Cable Modem 686 Mbps comes in a beautiful package. 

This means the device is well packaged and contains all the accessories you need; However, the box only contains the cable modem.

On the other hand, some people claim that it is a worthless product. 

After using it for several months, you can expect anything from dropping the signal to rebooting itself.

In addition, customer service is bad; Once you contact the customer care team even when the device is under warranty, expect little help. 

You might waste a lot of time contacting them or troubleshooting the device.

Features of ARRIS Surfboard SB6183 Cable Modem

A modem sending a signal

ARRIS Surfboard SB6183 modem is a gadget that is designed for serious tasks.

From HD streaming to gaming, you can consider this cable modem. 

Fortunately, when you purchase the modem, you can eliminate monthly rental fees.

The device is compatible with several internet service providers that include Xfinity, Cox, Time Warner Cable, Cablevision, and many others. 

But, it is not compatible with CenturyLink, Verizon, and AT&T; Also, it is just a cable modem.

This DOCSIS 3.0 Cable Modem supports 16 downstream and 4upstream. 

This means it delivers a high-internet speed experience; Most people prefer the device for streaming, gaming and office use.

For set up, the process is easy and quick; It is a process you can do with no problem. 

Since it supports major internet service providers, the installation is not a complicated process.

How to install the cable modem

When installing ARRIS Surfboard SB6183 Cable Modem 686 Mbps, you do not need the skills to do it. 

This is because the process is easy and very quick; With just 3 steps, you can get the network running.

First, connect the cables that include power cables, Ethernet cables, and Coaxial cables. 

Then contact your internet service provider to activate the device. 

Once you have activated the modem, you need to connect a Wi-Fi router to set up all your home devices.

Alternative Products

A connection wire

ARRIS Surfboard SB6183 Cable Modem 686 Mbps is among the most preferred cable modems for home users.

It is a good gadget for gaming, streaming, and office work. 

Since it is compatible with all major internet providers, it is among the highly rated modems on the market. 

But there are some issues highlighted by the users that might force you to consider other modems.

Overheating and dropping of signal several times in a day may make you consider alternative products. 

Happily, some cable modems might work well for your work or entertainment tasks. 

Some of the best alternative products you can view include D-Link DOCSIS 3.0 Cable Modem (DCM-301) or NETGEAR Cable Modem CM600.

D-Link DOCSIS 3.0 Cable Modem (DCM-301) is a good alternative cable modem. 

It is affordable, reliable and powerful for home and office use. 

You can use it for HD streaming, gaming, and other browsing jobs. 

So, if you want an alternative cable modem, consider D-Link DOCSIS 3.0 Cable Modem (DCM-301).

NETGEAR Cable Modem CM600 is also a great modem for gamers, office use, and other purposes. 

Most people use it in their homes or offices since it does not have major issues. 

Its speed is perfect and reliability even when you use it for several hours.


ARRIS Surfboard SB6183 cable modem is highly rated because it is a powerful and fast cable modem. 

Most people use it for online gaming, streaming of 4K videos, uploading and downloading, and other browsing tasks.

However, it’s important to know that it may arrive with critical issues.

Faulty-One out of the three major problems with this modem is that it may not last for more than a year.

The cable modem will work perfectly for a few months and then it dies.

The next issue is the Internet dropping frequently without any explanation.

When the modem is bad, it will drop the signal and then it needs a manual reboot.

Sometimes, when the Internet signal disconnects, users will see a significant drop in modem speed.

Overheats-Customers complained that this modem was so fast that it would get hot.

At the same time, when the modem gets hot, it creates an awful smell of burned plastic.

Customer Service-If you’re having issues with your modem, calling customer support can be a nightmare.

A few buyers had bad experiences with customer service and were not satisfied.

Would I buy this modem? Yes, but I would purchase a warranty in case it dies on arrival (DOA).

Also, continue to monitor the modem for the first three months for any of issues stated above.

Did this cable modem perform as described in the advertisement?

Drop us a comment and help the community be informed.

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